RCS (Rich Communication Services) is a new Mobile Operator channel enabling a rich-media messaging experience where Enterprises and customers can easily interact.
Enterprises, with the right technology, will be able to build sophisticated chatbots and engage customers using a series of new interactive features – carousel menus, buttons, links – along with rich media (images, video, audio and location sharing).
What role can Operators play in this new ecosystem?
Once your strategy is in place, we will build a solid multi-year business case for implementing RCS. We provide transparent market data on available technology solutions and providers such as Messaging as a Platform (MaaP), RCS Application Server vendors, and chatbot tools. We will also support you throughout the process of vendor and solution selection (incl. plan, organise and manage RFP, RFI, RFQ) and during contract negotiations with technology providers.
Our services include:
Why partner with GTC
We are experts
Unique experience launching and managing multiple messaging platforms worldwide
We are neutral
A vendor or solution evaluation process undertaken by an external neutral entity
Market transparency from an independent consultancy with long-standing industry relationships
Extensive messaging knowledge
Deep understanding of messaging and CPaaS strategy, including RCS
Proven track record
Proven track record providing SMS monetisation services, such as firewall support