CPaaS is used to describe Communications Platform(s) as a Service – connecting multiple messaging channels to build better cross-channel customer experiences. As cloud-based, real-time communication solutions via APIs, CPaaS avoids extensive software development for Enterprises and represents scalable opportunities for service providers.

Our offering

Global Telco Consult (GTC) has established a CPaaS Consultancy to assist the following entities:

Operators addressing the business-to-consumer (B2C) communication needs of enterprises.

Enterprises who would like to explore and possibly enhance their applications with APIs offered by CPaaS providers.

Software vendors who are selling CPaaS to enterprises or white label CPaaS platform providers.

Messaging Service Providers/Aggregators looking to add a CPaaS offering to their portfolio or consolidate/re-package their messaging APIs and channels.

GTC’s consultancy services include explaining the features, commercial model and technical requirements, and the challenges you need to be aware of. We will look at the size of the opportunity for your business and provide detailed information on forecasts and trends. We will then help you implement a successful sales strategy and guide you in migrating your SMS only strategy to multichannel CPaaS. As leading experts who regularly advise and present with industry associations and bodies, we will provide you with all the go-to-market support you require for new products and processes - and ensure that you only pay for the services you need. Our dedicated team of technical experts will be on hand to provide you with customer support, and you can look forward to accessing a broad skill set related to every aspect of CPaaS and business messaging – from firewalls to marketing and sales strategies.


Why partner with GTC

We are experts

Unique experience launching and managing multiple messaging platforms worldwide

We are neutral

A vendor or solution evaluation process undertaken by an external neutral entity

Market transparency

Market transparency from an independent consultancy with long-standing industry relationships

Extensive messaging knowledge

Deep understanding of messaging and CPaaS strategy, including RCS

Proven track record

Proven track record providing SMS monetisation services, such as firewall support

Let’s talk

How can we help?

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