Messaging QoS Monitoring (MQM)

Protect Your Revenue. Secure Your Reputation.

GTC pioneered a comprehensive managed service that empowers Enterprises, Aggregators, and MNOs to take full control of their messaging traffic.

The GTC Messaging Quality-of-Service Monitoring Report provides real-time defence against quality degradation and margin erosion. By instantly detecting hidden bypass and systematic manipulation.

Trusted by 30+ telco brands worldwide

Why Traditional Messaging Monitoring Fails

Challenge 1

High Operational Burden

Self-managed test solutions without a managed service layer require your team to be “testing-savvy” and to handle the operational heavy lifting - conceptually and the actual execution.

Challenge 2

Lack of Multichannel Visibility

Inability to test and identify multichannel deliveries across OTT, Voice, RCS, and SNA.

Challenge 3

Compromised Test Numbers

Test numbers that are often known, circulated, and easily identified by sophisticated grey-route providers.

The GTC Advantage

The GTC MQM test flow bridges the gap between SMS and alternative communication channels.

Multichannel Testing

Comprehensive visibility across multiple channels: SMS, OTT, Voice, RCS, and SNA.

Independent & Unbiased Insights

As a neutral managed service provider, we deliver unbiased data focused solely on providers’ performance.

Actionable Findings

We translate technical findings into practical recommendations that improve provider management, service quality, compliance, customer experience, and revenue protection.

Private Test Nodes

Usage of exclusive, non-commercialized Test Nodes, unknown to the telco community, with regularly replaced SIM cards.

The GTC MQM Service is specifically designed to detect:

Channel Hijack Warning

Channel Conversion

Diverting SMS to cheaper or non-compliant channels such as OTT and Voice.

ID Substitution Alert

Template Spoofing

Detection of unauthorized Sender ID replacement and message content alteration designed to transform international enterprise traffic into domestic-branded messaging billed at lower termination rates.

Leak Vector Block

Grey Routing

Routing traffic via SIM farms, SS7 leaks, or illegitimate off-net paths.

Fake DLR Receipt Matcher

Message Trashing

Systematic dropping of deliverable messages, paired with the generation of fake delivery receipts to maximise margins.

Comparison of MQM / NPT / eNPT

MQM