Messaging QoS Monitoring (MQM)

Protect Your Revenue. Secure Your Reputation.

GTC pioneered a comprehensive managed service that empowers Enterprises, Aggregators, and MNOs to take full control of their messaging traffic.

MQM provides real-time defense against quality degradation and margin erosion. By instantly detecting hidden bypass and systematic manipulation, we ensure your messaging stays competitive, compliant, and commercially optimized.

Trusted by 30+ telco brands worldwide

Why Traditional Messaging Monitoring Fails

3rd party Test Tools often fall short in providing effective traffic monitoring. The main challenges faced:

Challenge 1

High Operational Burden

Self-managed test solutions without a managed service layer require your team to be “testing-savvy” and to handle the operational heavy lifting - conceptually and the actual execution.

Challenge 2

Lack of Multichannel Visibility

Inability to test and identify multichannel deliveries across OTT, Voice, RCS, and SNA.

Challenge 3

Compromised Test Numbers

Test numbers that are often known, circulated, and easily identified by sophisticated grey-route providers.

The GTC Advantage

The GTC MQM test flow bridges the gap between SMS and alternative communication channels.

Our key differentiators include:

Managed Protocol

Multichannel Testing

Comprehensive visibility across SMS, OTT, Voice, RCS, and SNA.

Zero Commercial Bias

Independent & Unbiased Insights

As a neutral managed service provider, we deliver unbiased data focused solely on providers’ performance.

Value Optimization

Actionable Findings

We translate technical findings into practical recommendations that improve provider management, service quality, compliance, customer experience, and revenue protection. 

Stealth Hardware Layer

Private Test Nodes

Usage of exclusive, non-commercialized Test Nodes, unknown to the telco community, with regularly replaced SIM cards.

Secure Revenues and Margins with the GTC MQM Service

Wholesalers often optimize their own margins at the expense of your quality.

The GTC MQM Service is specifically designed to detect:

Channel Hijack Warning

Channel Conversion

Diverting SMS to cheaper or non-compliant channels such as OTT and Voice.

ID Substitution Alert

Template Spoofing

Detection of unauthorized Sender ID replacement and message content alteration designed to transform international enterprise traffic into domestic-branded messaging billed at lower termination rates.

Leak Vector Block

Grey Routing

Routing traffic via SIM farms, SS7 leaks, or illegitimate off-net paths.

Fake DLR Receipt Matcher

Message Trashing

Systematic dropping of deliverable messages, paired with the generation of fake delivery receipts to maximise margins.

GTC’s Testing Services Compared

MQM

Service Category Name

Messaging QoS Monitoring

Audit Core Focus

Revenue assurance & compliance

Strategic Purpose

Continuous provider quality monitoring

NPT

Service Category Name

Network Penetration Testing

Audit Core Focus

Operator’s firewall validation & revenue protection

Strategic Purpose

Identify effective bypass market opportunities

ENPT

Service Category Name

Enterprise Network Penetration Testing

Audit Core Focus

Enterprise messaging and authentication channel analysis

Strategic Purpose

Identify the enterprise’s authentication channels